Steen Agency Showcases Ericsson’s Innovation in New Microsoft Customer Story
- Steen Agency
- 28 jan.
- 2 min läsning

Hammarö, Sweden – January 28, 2025 – Steen Agency is thrilled to announce its latest Microsoft Customer Story, showcasing how world-leading telecom company Ericsson has leveraged Microsoft Power Platform to drive innovation and efficiency. This collaboration highlights the power of storytelling in making complex technological advancements accessible and impactful.
The Microsoft Customer Story details Ericsson’s impressive journey with Power Platform, which has led to a threefold adoption over the last 18 months and the development of over 10,000 makers within the organization. Notably, the telecom giant has slashed software development timelines from 380 days to just 70, with some applications being created in as few as 10 days, saving over 44,000 production hours. With a goal to save one million hours by 2025, Ericsson’s success demonstrates the transformative potential of low-code development.
"We are incredibly proud to help tell this story, which underscores how technology can empower employees at all levels to drive innovation. Ericsson’s success with Power Platform is a testament to what is possible when strategic vision meets the right tools and collaboration," says Lars-Petter Steen, Founder of Steen Agency.
Ericsson’s implementation of Power Platform has fostered a workforce of “makers”—employees who, without prior coding experience, are now developing business-critical applications. The story explores how these employees are using Power Apps to streamline financial management, legal processes, mentorship tools, and more, all while maintaining strong central governance.
The success of this initiative is rooted in Ericsson’s close collaboration with Microsoft, with both teams working hand-in-hand to optimize adoption and address challenges. "Ericsson’s vision for Power Platform is groundbreaking, and their partnership with Microsoft is shaping the future of intelligent business applications," says Ryan Cunningham, VP of Power Platform Intelligent Applications at Microsoft.
Steen Agency’s expertise in B2B storytelling brings this transformation to life, illustrating how technology is not just about efficiency but also about empowering people to solve problems in new ways.
To explore this Microsoft Customer Story, visit https://pulse.microsoft.com/sv-se/transform-sv-se/na/fa2-innovation-through-collaboration-how-ericssons-implementation-of-the-microsoft-power-platform-has-been-a-game-changer/
About Steen Agency
Steen Agency is a niche communications agency specializing in B2B storytelling through digital content. Working with global clients such as Microsoft, TD SYNNEX, Sandvik Coromant, and Newsec, the agency combines technical expertise with creative vision to craft narratives that resonate with audiences and drive engagement.